Last updated: January 8, 2020
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
The Service and its original content, features and functionality are and will remain the exclusive property of C&O Home and Business Services and its licensors.
The Estimate is generated based on information provided by the Customer and is subject of approval from both parties, at time of arrival, after a walk-thru of the property. Any changes of the scope of work, after the walk-thru are subject of mutual agreement.
The Price calculation is a minimum charge of $100 plus $25/area for any additional areas.
An area is any room, hallway, 1 set of stairs but under 250 sq ft.
Pre-vacuuming, deodorizer, carpet protector and/or fleas & ticks treatments are charged on top.
The Customer has to provide parking, access to the premises and utilities turned on (cold and hot water, electricity), all areas to be free of items and available for cleaning – HBS doesn’t move furniture.
Stains derived from permanent dyes, bleaching agents and acids may be permanent and can’t be removed with any treatment. HBS does not guarantee stain removal for permanent stains and is not responsible for any pre-existing condition that is not apparent upon visual inspection at the initial walk-thru.
Walking from wet carpet on hard surface might be very slippery. For safety reasons, stay off of recently cleaned carpet for at least 4 hours or until completely dry.
Drying times of the carpet might vary from 4 hours up to 24 – 48 hours, depending on temperature, moisture and air circulation.
To avoid stains or rust spots don’t put any small items such as tables, chairs, lamps, etc., back on the carpet until after 24 hours. Do not remove any pads or blocks our technicians may have placed under furniture until the carpet is completely dry.
Rippling can occur under certain conditions even when carpet is properly installed. Adhesive that holds the backing together can absorb moisture and expand. In most cases, this rippling will disappear within 72 hours.
HBS is not liable for fading, discoloration, shrinkage, changes in texture, ripping/tearing of fabric, running of dyes, appearance of stains, spots, hidden defects, nap distortion, water marking, installation defects or any other defects which may occur or result from the cleaning process, spot or stain removal, application of stain protection or any other service.
Payment is expected and required at the time of service. If Customer is unable to be there during cleaning, then arrangements must be made in advance for payment. Customer agrees to pay interest at the rate of 1.5% per month beginning thirty (30) days after the date of the invoice for all unpaid invoices. Customer agrees to pay the attorney’s fees at the rate of $300.00 per hour, incurred by HBS in prosecuting a claim against the Customer for all sums due HBS under this contract, including non-payment of an invoice for cleaning or any other services, or other sums due and owing to HBS. Customer also agrees to pay attorney’s fees incurred by HBS for all efforts in obtaining a judgment against the Customer and collecting on the judgment.
Our Service may contain links to third-party web sites or services that are not owned or controlled by C&O Home and Business Services.
C&O Home and Business Services has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that C&O Home and Business Services shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.
Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.
These Terms shall be governed and construed in accordance with the laws of United States without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
If you have any questions about these Terms, please contact us.